Why work with us

The Arco Security Group difference

Experience
Service quality
Flexibility
Support
Local Accountability, Real people in Miami, not a call floor in another state or country.
Bilingual Fluency - Storm-Tested Hurrican Ready - Pure Wholesale - Full Credential - Full Platform
We believe in being accessible. Our commitment goes so far as to ensure you'll never have to deal with an automated voice machine or answering service. From our reception to our central station call center, our business model is such that we are able to maintain around the clock services, reducing inconveniences and downtime for you. Because we care about providing the best possible service and have your security in mind at all times, every employee undergoes a vigorous security screening including background check, financial records review, finger print, and drug testing. Call Recording and Monitoring Disclosure:Please be advised that all calls to and from our operation center may be monitored or recorded for training, quality improvement, and security purposes. Call recordings are retained indefinitely and access to call recordings is strictly limited and managed by the administration. Callers may hear a recorded message to inform them they are being recorded or may hear a faint beep on the call indicating calls are being monitored or recorded.

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